ITIL ITIL-4-Foundation Exam: A Comprehensive Guide to Success with ITEXAMSTEST Exam Dumps

The ITIL ITIL 4 certification is a globally recognized credential that validates the skills and knowledge required to install, configure, operate, and troubleshoot small to medium-sized enterprise networks. To earn this prestigious certification, candidates must pass the ITIL ITIL-4-Foundation exam, which covers a wide range of networking topics, including network fundamentals, network access, IP connectivity, IP services, security fundamentals, and automation and programmability.

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ITIL ITIL-4-Foundation Sample Questions

Question # 1

Which is a way of applying the guiding principle 'focus on value'?

A. Understanding how service consumers use services 
B. Comprehending the whole, but doing something 
C. Recognizing the complexity of systems 
D. Doing fewer things, but doing them better 



Question # 2

In which situation will incident management USUALLY use a separate process?

A. Where no target resolution time exists 
B. For low impact incidents 
C. Where the cause must be diagnosed 
D. For information security incidents 



Question # 3

Which is part of the value proposition of a service?

A. Costs removed from the consumer by the service 
B. Costs imposed on the consumer by the service 
C. Outputs of the service received by the consumer 
D. Risks imposed on the consumer by the service 



Question # 4

Which practice helps to ensure that the services delivered to customers are aligned with their needs?

A. Service request management 
B. Change enablement 
C. Problem management 
D. Service level management 



Question # 5

Which is the addition, modification or removal of anything that could have an effect on services? 

A. A change 
B. An event 
C. An incident 
D. A problem 



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